Purchases made at LCDHT.com are covered by a 30-day return policy. Please fill out the RMA (Return Material Authorization) form here before returning an item.

• Non-defective returns are subject to a 15% restocking fee. Shipping is nonrefundable.
   
• Returns must be received within 30 days from the date the order was shipped out unless otherwise specified by a customer service rep.
   
• After 30 days, customers are only eligible for a replacement under the warranty. If no replacement is available, an exchange for a comparable model and/or store credit will be issued at our discretion.
   
• All returns must be shipped at the customer’s expense unless the item meets the following criteria:
  * The wrong item was inadvertently shipped out of our warehouse.
  * The item was not as described and/or misadvertised.
   
• If an RMA return is deemed eligible for return shipping, we will reimburse the customer in accordance to rate provided by USPS.
   
• The turnaround time for most refunds and replacements is 5 - 10 business days after we receive the product.
   
• We recommend customers use an insured shipping method with a tracking number to return any merchandise back to us. HooToo is not responsible for packages that are lost or damaged in transit back to us.
   
• Products must be returned in like-new condition with all accessories and packaging to be eligible for an RMA.
   
• HooToo is not responsible for personal data and/or non-related products left in the returned merchandise.
   
• Any physical damage on a product will automatically void its return policy/warranty and we will return any products that exhibit physical damage back to the customer.